What is a dual
professional?
Mark Flanagan (Dec '15) |
A dual professional is anyone who
uses two or more sets of professional competencies in a work setting. Dual professionals address complex problems
from multiple perspectives and modalities. The dual perspective of clinical social work and health promotion in public
health provide complimentary frameworks to address health issues. Clinical social work focuses on working with
individuals, families or groups to solve psychosocial issues. Health promotion in public health emphasizes
facilitating programs or initiatives to enhance wellness of groups or
communities.
Social
work and public health dual professionals creatively combine social work and
public health approaches to address multifaceted health problems. For example, by understanding human
behavior in the social environment (clinical social work framework) a
professional can better design, implement, and evaluate a health program
(health promotion public health framework).
As healthcare in the United States becomes increasingly
integrated as a result of the Affordable Care Act, additional broad practice professionals
are needed to ensure coverage continuity and client-centered care. Dual social work and public health
professionals are specially equipped to provide these linkages based on their
training in community, program, and family system practice.
What is a dual
professional’s identity?
Dual professionals’ identities are
expansive and responsive. More so than
professionals with one discipline focus, dual professionals need to construct
much of their identity based on self-reflection, work-experience and solution-focused
thinking (Trede, Macklin, & Bridges, 2012).
Dual professionals need to be particularly aware of their emotional
world and how it shifts across a career landscape.
For dual professionals, identity
development means identity authorship and emotional growth. Identity is a way
of being. Identity for dual professionals is continually remade through dynamic
interactions between clients, co-workers, and the public. Identity
is also a way to evaluate and make sense of practice. Therefore as roles shift,
so likely will evaluative and practice frameworks (Trede, Macklin, &
Bridges, 2012). A look at where dual professionals work will reveal why.
What is the practice
setting of dual professionals?
Dual professionals work in diverse
interdisciplinary settings. Interdisciplinary
teams come from varied personal backgrounds to deliver and coordinate client
care to achieve unique service needs. For example, professionals including doctors,
nurses, physical therapists, nutritionists, pharmacists, social workers, public
health workers, and administrative personnel commonly work together in
treatment of cancer, mental health, obesity, domestic violence, chronic
illness, and addiction. Alternatively,
counselors, nurses, lawyers, social workers, occupational therapists, and
business people work to provide HIV, housing, legal, food, and psychosocial
services. Interdisciplinary teams vary
in their makeup and group dynamics.
The very heart of collaborative teamwork involves
sharing. An interdisciplinary team
should be first and foremost united in achieving the needs of the client
system, whether that is an individual, family, or community group (Reeves, et
al., 2010). This centers practice on the
client and forms common ground to guide decisions for otherwise distinct professional
practices. Secondly, team members should
share accountability for client outcomes (Reeves, et al., 2010). Accountability sharing ensures that team
members will fulfill the roles necessary to improve client health. While it is not uncommon for hierarchical
organizations to assign leaders to solve problems, interdisciplinary teams generally
thrive off shared problem solving (Reeves, et al., 2010). By sharing problem solving, teams can work
through difficult situations with limited stress on any one part of the team,
allowing for overall enhanced efficiency and effectiveness. Next, teams share the value of working with
and learning from other disciplinary perspectives (Reeves, et al., 2010). Adopting an attitude of inquiry towards
co-workers of other disciplines allows interdisciplinary teams to continually
grow instead of becoming isolated. Finally,
interdisciplinary teams set goals collaboratively to deliver treatment. In doing so, the team enhances shared
expertise and reduces barriers of professional autonomy (Hammick, et al., 2009).
The Interprofessional Education
Collaborative Panel (IPEC, 2011) emphasizes that professionals should be keenly
aware of practice roles and boundaries.
This has as much to do with legal parameters as it does with
client-centered care. It is important that all team
members know their roles in treatment and their scope of practice to not
provide treatment or advice that is not legally authorized. In addition, team members should know the
roles of other group members to provide continuity of service and to facilitate
useful collaboration.
At the same time, IPEC (2011) emphasizes team members
should understand that role boundaries are somewhat flexible and should be able
to accommodate changing responsibilities as client needs shift. Practice environment may change, say from a
hospital to home care, which would necessitate the renegotiation of roles
within a professional team. Through this
kind of responsive collaboration, the team can develop a body of best practice
knowledge that transcends disciplines and promotes effective treatment (Hammick,
et al., 2009).
It should not be a surprise, then, that
interdisciplinary settings can promote an unbalanced sense of identity,
particularly for dual professionals.
Robin Kirkpatrick, LCSW, MPH explains that it can often feel challenging
to balance both social work and public health approaches. She explains that social work can be very
intuitive while public health tends to be much more logical and
prescribed. Robin describes the tendency
for many dual social work public health professionals to end up specializing in
one discipline because combining the disciplines into one role is not always
feasible.
Dual professionals also frequently balance competing
values and ethics. In an
interprofessional setting, these conflicting values are intensified by agency
goals and objectives. For example, in
vaccination programs, the social work value of autonomy and self-determination
is in conflict with public health values of evidence-based practice. Social work champions the client’s ability to
choose, but what if evidence suggests choosing not to vaccinate is extremely
harmful, particularly in the long term?
And while public health advocates providing interventions that have
proven efficacy, what about a client group that has been systematically
oppressed by the medical establishment, creating lasting distrust of mainstream
medical recommendations? These conflicts
are not easily resolved and perhaps should not be. Often, the “right answer” comes from an equal
combination of knowledge, experience, continual learning, and adaptation.
Combining social work and public
health in an interdisciplinary setting
Interdisciplinary settings thus serve as a double-edged
sword for dual professionals. As
described, such settings can make establishing a professional identity
difficult. However, interdisciplinary
environments promote creative solutions to complex problems. My internship
experience at Bread for Life, a Watkinsville-based employment readiness agency,
is an example of the positive effects of an interdisciplinary setting.
At Bread for Life we recruited low-income, at-risk
individuals to train in a multi-week employment simulation and job readiness
program. Clients received individual
case management, brief counseling, as well as skills training through health
promotion programs. We worked in an
interdisciplinary team of social workers, board members, lawyers, executives,
and clergy to promote job readiness and security.
From the clinical social work side, I provided
contextualized care. I call this
“client-in-community” care. I conducted
assessments of individual clients with the knowledge that community structures
influenced their behavior and success in the program. For example, one client was unable to fully
participate in the program because he was constantly concerned about his
housing security and safety within the community. I immediately thought of environmental health
risks of sleeping outside or in the negative social context of a homeless
shelter. I then collaborated with
program staff to connect with the client’s personal social supports and resources
within the community. We also provided
an environment at Bread for Life that allowed for enhanced nutrition and focus
to allow the client to feel empowered to learn new skills.
On the public health promotion side, I used insight
into client’s lives to create programs that were responsive to client
needs. I call this “client-centered
health promotion”. I learned from
clients that it was very easy to get caught up in past wrong-doings and the
stress of real world challenges. It was
easy to focus on problems. From my
clinical social work training, I recognized the value of solution-focused
therapy to create immediate and powerful changes in client lives. Because Bread for Life did not conduct psychosocial
therapy, I created a “solution-focused thinking” program that would provide
clients tools to solve problems at their job and in their broader life. This health promotion program incorporated
the “lived life” experience of clients while providing evidenced-based
techniques to create positive change.
The program accounted for the psychosocial histories of clients and
sought culturally sensitive change.
During this time, my identity shifted between social
worker and public health worker depending on my project and role. As not all competencies or frameworks fit for
a particular problem, it was unnecessary to carry one “complete framework” with
me at all times. Reflecting on my
experience, I gained valuable insight into the overlapping practice of social
work and public health, as well as the limits to both.
Dual professional identity
as becoming
Complex problems and competing
guides for practice present a daunting challenge to any professional in an
interdisciplinary team, especially dual professionals. As each practice context will have new
problems and responsibilities, dual professionals must endeavor to think
creatively and flexibly about real world problems (Repko, 2014). Ultimately, while discussing theory in a
classroom is useful, dual professionals must learn how to successfully
integrate complementary frameworks “on the job” (Repko, 2014). Such integration includes critically
analyzing diverse approaches, seeking to create common ground and creating a
more complete picture of layers of cause.
As a dual professional, I see the
value in embracing ambiguity and assuming an active role in lifelong, ongoing
identity construction. Because of my
experience at Bread for Life and my ongoing training in dual professional
education, I now understand dual professional identity as a “way of becoming”
(Scanlon, 2011). The ongoing creation of
an identity is literally linked with participating in the social membership of
the group. Thus, as interdisciplinary
practice continues to evolve and expand, the construction of identity for any
dual degree professional will similarly grow.
Learn more
about Mark Flanagan (Dec ’15).
References
Trede, F., Macklin, R., Bridges,
D. (2012). Professional Identity Development: A review of the higher education
literature. Studies in Higher Education, 37(3), 365-384.
Hammick, M., Olckers, L., &
Champion-Smith, C. (2009). Learning in interprofessional teams: AMEE Guide no
38. Medical Teacher, 31, 1-12.
Interprofessional Education
Collaborative Panel (IPEC). (2011). Core
competencies for Interprofessional collaborative practice: Report of an expert
pane. Washington, D.c.: Interprofessional Education Collaborative. Retrieved from:
www.aacn.nche.edu/education-resources/icpreport.pdf.
Reeves, S., Lewin, S., Espin, S.,
& Zwarenstein, M. (2010). A
Conceptual Framework for Interprofessional Teamwork. In Interprofessional
Teamwork for Health and Social Care (pp.57-76). United Kingdom: Blackwell Publishing.
Scanlon, L. (2011). Becoming a Professional: An
Interdisciplinary Analysis of Professional Learning. New York, NY:
Springer.
Repko, A.F., Szostak, R.,
Buchberger, M.P. (2014). Chapter 3: The Interdisciplinary Studies “Cognitive
Toolkit.” In Introduction to
Interdisciplinary Studies (pp.46-61).
Los Angeles, CA: SAGE
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